privacy policy 

 
 

Key details

This website privacy policy describes how hi mama protects, and makes use of, the information you give us when you use this website or submit your letter via email.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 30/04/2018

If you have any questions about this policy, please email connect@hi-mama.co.uk.

Introduction

We gather and use certain information about individuals in order to provide content and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • Name
  • Contact information including email address 
  • Demographic information
  • Website usage data
  • Other information pertaining to special offers and surveys.

How we use this data

Collecting this data helps us understand what you are looking for from hi mama, enabling us to deliver improved content and services. 

Specifically, we may use data: 

  • For our own internal records. 
  • To improve the content and services we provide.
  • To customise the website for you. 
  • To send you promotional mailings about hi mama and other things we think might be relevant to you. 
  • To contact you via email for market research reasons.

Cookies and how we use them

What is a cookie? 
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. 

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. 
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site. 
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content. 
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting. 
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. 

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email, telephone, text message or post.
  • If you have agreed that we can use your information for marketing purposes, you can change your mind easily or amend the data we hold on you, via one of these methods: 
  • Send an email to connect@hi-mama.co.uk
  • We will respond to your request within 7 working days.
  • We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
  • Any personal information we hold about you is stored in line with the General Data Protection Act.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that hi mama refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain

Security

We will always hold your information securely. We use Mailchimp to store and process our marketing data. 

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the General Data Protection Act.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.